Current processing time is 3-5 business days. Once your order is picked and packed we'll send you a dispatch notice to let you know it's on its way.
Due to COVID-19, Australia Post is currently experiencing some delivery delays caused by limited flights, social distancing requirements and increased parcel volumes. Once shipped you can track your delivery through parcel tracking or through our website. For the latest information about delays and impacts please visit Australia Post.
Need your order quickly? Express postage is available!
Australia: 4-12 business days (transit times updated due to Covid-19 restrictions and delays)
New Zealand: 5-10 business days (currently suspended)
North America: 6-12 business days (currently suspended)
Europe: 8-14 business days (currently suspended)
Barker & Bone will do our best to meet these shipping estimates, but can't guarantee them. Actual delivery time will vary depending on your location, chosen shipping method and local shipping agent.
While as much care is taken as possible, Barker & Bone is not responsible for any delays once your package has been dispatched from our studio.
Our range of personalised ID tags are shipped in flat untracked envelopes via Australia Post. If you'd like to keep an eye on the delivery, please choose the express option as this includes tracking.
For larger satchels we use Australia Post parcel service, this method is carbon neutral and comes with standard tracking.
Express shipping options are also available through check out.
All international orders are shipped via Australia Post standard air mail and tracking is included.
In accordance with export laws, the value of your items will be declared on the customs forms. Buyers are responsible for any duties, fees and import taxes that may apply in your local country.
